Introduction to Technical Communication¶

What Is Technical Communication ?¶

Technical information is frequently communicated through documents and producing process–activities.
Four common skills: listening, speaking, reading, and writing.
Technical communication has a somewhat different focus on audience and purpose. In technical communication, your audience will likely include peers and supervisors in your company, as well as people outside your company.In each of these documents, you present the key information in a different way to meet the needs of a particular audience

Two major parts:complex devices and complicated people.
The Challenging factors include audience-related factors, purpose-related factors, Document-related factors.

Honesty. The most important measure of excellence in a technical document is honesty. You need to tell the truth and not mislead the reader.
Clarity. Conveys a single meaning the reader can understand easily.
Accuracy. Technical documents must be as objective and unbiased as you can make them.
Comprehensiveness. A good technical document provides all the information readers need.
Accessibility. Most technical documents are made up of small, independent sections.
Conciseness. A document must be concise enough to be useful to a busy reader.
Professional appearance. Your document should adhere to the format standards of your organization or your professional field, and it should be well designed. For example, a letter should follow one of the traditional letter formats and have generous margins.
Correctness. A correct document is one that adheres to the conventions of grammar, punctuation, spelling, mechanics, and usage.

skills

Ability to perform research. Primary research (discovering new information through experiments, observations, interviews, surveys, and calculations) and secondary research (finding existing information by reading what others have written or said)from people who use the products and services, not just from the manufacturers.
Ability to analyze information. Successful communicators know how to identify the best information—most accurate, relevant, recent, and unbiased—and then figure out how it helps in understanding a problem and ways to solve it.
Ability to solve problems. Break big problems into smaller ones, figure out what isn’t working right, and identify and assess options for solving the problems. Compare and contrast the available options to achieve the clearest, most objective understanding of the situation.
Ability to speak and write clearly for different audiences, with different types of documents, from tweets to memos to presentations, in an accurate, readable, and professional way.

Qualities

1.Honest

2.Willing to learn

3.Emotional intelligence.

4.Generous.

5.Monitor the best information

6.Self-disciplined.

&.Prioritize and respond quickly.

First important characteristic for new employees.

Communication skills include: Ability to verbally communicate with persons inside and outside the organization and write well.

The better you communicate, the more valuable you are.

[ ] It required the efforts of many professionals for narration, still images, video, and animation.
[ ] Takes advantage of our cultural assumptions about color.red suggests heat, blue suggests cold.
[ ] accommodate people with disabilitiesThe video was designed to accommodate people with disabilities: the viewer can listen to the narration or turn on the subtitles.
[ ] Includes a text-only version that provides a complete transcript.
[ ] Using Blogs with comments to learn what is on the minds of the stakeholders.
[ ] Heavy use of graphics.

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